Hotel Access Control

Keep Guests Safe

Hotel Access Control

Keep Guests Safe

Ensure the safety of your guests with the most secure hotel access control system. Genea Security helps hotel staff protect guests and their belongings, giving them the ultimate peace of mind. 

Scalable, Cloud-Based
Access Control

Whether you want to automate your daily tasks or scale your hotel business, Genea can help. With cloud-based access control, your hotel security can stay unified under one system. Add and remove users, monitor hardware statuses and give your hotel guests the safety experience they deserve.  

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Non-proprietary Hardware

Non-proprietary Hardware

Imagine needing to install new hardware every time your access control software changes. This is the problem with proprietary hotel access control systems.

Unlike many prominent systems, Genea uses non-proprietary hardware, giving hotels added flexibility while reducing expenses. Use the software you like best without worrying about hardware changes.

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Total Oversight from One Dashboard

Total Oversight from One Dashboard

Genea Security comes with a global dashboard that showcases access events, alarm data and hardware statuses across all facilities, worldwide. This feature enables your security administrators to bookmark important locations for display and browse door events by description, location, username and time.

Various Credential Options

Various Credential Options

Give your guests a pampered visitor experience with unparalleled credential options. Go mobile by delivering keys right to your guests’ smartphones, or, choose from physical key cards, physical key fobs or smart cards. 

Genea Security can be used with mobile devices to unlock hotel rooms, conference rooms, pool areas and more. It even integrates with Apple Wallet.

Features that Protect:
Plan for the Unknown

Genea prides itself in being proactively customer-centric. That means you get the help you need, before you need it.

Emergency Door Lock Systems

Protect your guests during a fire or earthquake by implementing emergency door plans. 

Visitor Access Plans

Assign access keys by accommodation type, amenity privileges and floor. Grant elevator and floor access to only those who need it. 

Deactivate Credentials Instantly

Nobody likes losing a key card. But mistakes happen. If a keycard is lost or stolen, hotel administrators can deactivate the credential quickly.

API Integrations

Integrate Your Hotel Security

API Integrations

Integrate Your Hotel Security

Unify your hotel access control system from parking lot to room. Learn how Genea connects visitor management, elevator control parking management systems and more. 

  • Video Management Integrations

    Sync Genea Security with existing video surveillance systems for door mapping and real-time video feeds. Video management integrations help administrators quickly identify the people in their buildings. 

  • Identity Management System Integrations

    Identity providers such as Okta, Azure Active Directory, On-Prem Active Directory and OneLogin automate the process of adding and removing users across your network of hotels. Set up single sign-on (SSO) for admin access to the dashboard and user access to mobile credentials.


Visitor Management

Visitor Management for Hotels
and Hospitality

Visitor Management

Visitor Management for Hotels
and Hospitality

Hotels accommodate millions of guests each year. Keep your visitors healthy by reducing common touch points. Hotels that eliminate these worries.

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Touchless Visitor Management Features

Genea‘s touchless visitor management platform eliminates person-to-person contact and reduces the common touch points between users and objects by facilitating digital check-ins.

Online Registration

Pre-screening Questionnaires

Keyless Entry with QR Code Check-ins

Image Capturing

Visitor Badges

Activity Dashboard

Customer Support Before You Need It

Genea prides itself in being proactively customer-centric. That means you get the help you need, before you need it.

Automated software upgrades

Resource library of product
documentation and help videos

Dedicated customer support teams for 24/7/365 assistance

See Why Hotels Trust Genea with their Security