Every building is different. That’s why we’ve built Genea On-Demand HVAC with the flexibility to handle a wide variety of fulfillment and itemized tenant billing scenarios.
Genea’s tenant-friendly invoices and services ensure tenant billing is accurate and easy to understand.
Detailed monthly invoices help building teams track utility expenses. Curb the confusion of cluttered invoices with clean layouts.
Daily usage, fees, user requests, cost center, and lease allowances are all included in invoices.
Turning on equipment is costly, ensure requests are cost-efficient by setting a minimum runtime on all tenant HVAC requests.
Set a minimum bill time to cover the cost for the time the equipment is running, even if the request is cancelled early.
HVAC Fans lets you bill tenants at a lower rate. Tenants may request HVAC fans instead of On-Demand HVAC outside of leasing hours.
Some tenants negotiate free On-Demand HVAC hours into their lease — Genea lets them use these hours first. Once these hours are depleted, the normal rate kicks in. Additionally, tenants are always informed of the cost before a request is submitted.
Recurring Requests
With Genea On-Demand HVAC, tenants can submit recurring air and lighting requests, reducing paperwork and crowded inboxes while streamlining communication between property teams and tenants.
Tenants can create requests for multiple days in the same week or the same day over multiple weeks.
Submit requests once at a time or all at once.
Automatically start and stop On-Demand HVAC on tenant-requested dates.
Genea’s platform quickly detects overlapping requests to ensure tenants on the same floor or suite are not double-billed. Additionally, Lease Hours Only Users allows you to specify when tenants may request service restricting when certain users are permitted to make requests.
Billing for Concurrent Requests
Split billing rates between two suites on the same floor. How it works: Multiple tenants submit HVAC requests for service at the same time. If no additional equipment is required, tenants share the cost.
When multiple tenants run On-Demand HVAC at the same time, property teams can bill both tenants…even if no extra equipment is necessary.
Negotiate a tiered billing structure. If tenants run On-Demand HVAC on multiple floors, a tiered billing structure may be helpful.
Generate easy-to-read, pre-formatted invoices with the accounting software you trust. On-Demand HVAC supports popular systems, including Yardi, MRI, Workspeed, Angus and Building Engines.
Our cloud-based security software leverages your existing hardware and introduces intuitive, cloud-based software built to automate workflows of adding and removing users, and works with numerous integrations.
Bring your submeter billing processes into the modern era with a fully automated system that values accuracy and efficiency above all.
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