Increase Tenant Satisfaction

Increase Tenant Satisfaction – Based upon results from the 2013 BOMA Global Office Tenant Survey, “Customer service is critical to overall tenant satisfaction.” Tenants who occupy space in office buildings using the ACS Cloud are provided service 24/7 by Genea’s on-call client services team.

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Simplify the After hours HVAC Process

Simplify the After Hours HVAC Process – BOMA defines a Class A office building as,“The most prestigious buildings competing for premier office users with rents above average for the area.” Providing building amenities and services that are helpful to tenants are a key attraction of most Class A buildings.

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Save Time and Prevent Revenue Leakage

The process for fulfilling After Hours HVAC services in most office buildings is inefficient because of the time and number of people required to process each request. Even buildings that use a work order system (i.e. Angus, Workspeed, etc…) require advanced notification and manual entry of overtime schedules by building engineers into the building automation system (BAS/EMS).

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Capture Submeter Billings

Capture Submeter Billings –In most commercial office buildings submeters are read once a month by a building engineer who manually records monthly usages from a meter and transfers the metered data to create an invoice. This is a timely process that leaves room for data entry errors, and misreadings.

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Reduce HVAC Equipment Wear and Tear

Heating Ventilation and Air Conditioning (HVAC) is responsible for a significant portion of total building energy consumption. A typical HVAC system accounts for approximately 40% of total building consumption and 70% of base building (i.e. landlord) consumption.

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