Property Managers

Delivering high quality service for commercial office tenants is a 24/7 business as property managers are involved in all aspects of day-to-day operations of the property, including accounting, tenant relations, maintenance and repair, security and service requests. Genea helps property management teams save time by automatically managing tenant-related energy services such as afterhours HVAC and lights, and tenant bill backs of energy costs for supplemental equipment.

ACS Cloud manages all afterhours HVAC services from beginning to end:

  • Easy to use web & mobile applications to process afterhours HVAC requests

  • Automated scheduling of afterhours services through a direct connection to the building automation system (BAS/EMS)

  • Appropriate costs applied to each afterhours HVAC request per the tenant lease

  • With each afterhours request an email confirmation is delivered to the tenant, property managers and building engineers immediately for accountability and tracking

  • 24/7 monitoring of each request to ensure that service is fulfilled

  • Tracking of concessions and allowances

  • Accounting integration with commercial office industry software providers including Yardi, MRI and Angus

The Automated Meter Reading and Billing (AMRB) solution provides the following benefits:

  • Ensures recoupment of energy and cost of supplemental meters

  • Provides detailed accounting of submeter costs

  • Complete solutions that addresses all your tenant submeters

  • Mobile application to streamline the collection of metered data

  • Secure access to historical and current submeter readings and invoices for building teams

  • Easy to use QR Codes customized for each individual non-wired submeter

  • Monthly invoices generated as PDF’s for easy delivery to tenants