About Genea

Genea a leading provider of cloud-based software and services for the commercial real estate industry enables tenants and building engineers to quickly and easily access critical building systems such as HVAC, and lighting to automate the ordering, provisioning and billing of after-hours services as well as improve electric meter reading, reporting and billing. With over 15 years’ experience supporting class A commercial real estate, Genea has a unique value proposition unmatched in a competitive smart building software industry. The Director of Business Development will develop relationships throughout the region with key building owners, property managers and building engineering teams to create a leveraged network to introduce Genea’s software and service solution resulting in a steady stream of new monthly subscription customers.

General Responsibilities

  • Creating business network with key stakeholders in designated region to include owners, property managers and building engineers.
  • Identify new client prospects nationwide and maintain them in our Salesforce database.
  • Learn how to create proposals, edit and help execute contracts.
  • Open doors for new business by scheduling appointments with prospective clients for Business Development Directors nationwide.
  • Watch, analyze and distribute news on strategic key clients, industries and markets in support of business development initiatives.
  • Help to identify, research, and recommend events, companies, and technologies for Genea to test from a strategic perspective.
Required Qualifications

  • Bachelor’s Degree from an accredited college or university preferred, or comparable business experience
  • Ability to build relationships and form networks to support your selling efforts
  • Empathetic listener with advanced interpersonal skills
  • Results driven and independently motivated over-achiever
  • Risk taker with strong business sense and ethics
  • Willing to challenge the status quo in a collaborative environment
  • Entrepreneurial spirit and ownership mentality
  • Experience with subscription service sales, software sales or commercial real estate. Experience with building operations or automation systems is a plus
  • Strong in-person, web meeting and phone communicator
  • Utilization of Sales Force
  • Ability to work in a fast-paced team environment
  • Customer references
  • Some travel required

Compensation: Salary + Commissions + Benefits + Equity

Send resume and cover letter (optional) to: TComing@getgenea.com

About Genea

We are excited to announce an opportunity to join our team as a full-time marketing associate. This position is open to college graduates looking for exposure to the dynamic marketing and sales efforts for the commercial real estate and technology industries.

Job Responsibilities

  • Support all aspects of deal generation efforts, including identifying additional client prospects nationally.
  • Develop action plans and assist in creating marketing materials, including proofreading, production, distribution, and follow-up.
  • Assist in various marketing projects – such as general industry research.
  • Generate and post engaging content on social media outlets.
  • Create graphics that match various branding styles.
  • Support Sales and Marketing initiatives as needed.
  • Work with tight deadlines while providing clients with exceptional service.
Knowledge and Skills

  • Understanding of how social media (Facebook, Instagram, YouTube & Twitter) works and is efficient at the tools that support social media execution.
  • A clear understanding of marketing concepts, terminology, strategies, brand management best practices and marketplace execution of concepts.
  • Superior written skills and demonstrated willingness to go above and beyond.
  • Must have exceptional writing, editing and proofreading abilities.
  • Excellent organizational and analytical skills with attention to detail.
  • Strong listening, communication and time management skills.
  • Ability to absorb large amounts of technical knowledge.
  • Hardworking, proactive and passionate individual.
  • Strong computer skills, including web-based research, Microsoft Outlook, Word, PowerPoint and Excel.
  • Experience with graphic design (Photoshop, Creative Cloud, etc.)
  • Experience with WordPress a plus.
  • Bachelors degree or equivalent experience.

Compensation: Salary + Benefits

Send resume and cover letter to: CRomero@getgenea.com

About Genea

Genea provides a cloud-based software solution for the commercial real estate industry. Our services provide value-added tools to manage tenant-related services including, ACS Cloud (After Hours Control System), AMRB (Automated Meter Reading and Billing) and Building Apps and Web Services.

Job Description

Experienced developer reports to CTO and is passionate about progressing software and improving existing codes. The ideal candidate should be a highly motivated, enthusiastic developer who demonstrates creativity as an individual and in a team environment.

General Responsibilities

  • Possess Strong Developer skills in JavaScript, C#, ASP.Net, HTML, .Net Framework, Web Services & MS SQL Server Technologies (TSQL, Stored Procedures, SSRS, Replication, Performance Tuning)
  • Assist with the creation of task-level project plans that detail the tasks required to deliver a solution.
  • Work closely with a small team to ensure that client expectations are met and that project schedules and budgets are adhered to.
  • Research problem / issues discovered by QA, Tech Support, Help Desk, End-Users and develop solutions to the problem / issues.
  • Develop and update design and functional documentation.
  • Perform a mix of maintenance, enhancements and new development as required.
  • Implement project applications according to specifications.
  • Perform code review sessions with other developers and suggest improvements or alternate strategies.
  • Work independently and as part of a team to create cutting edge solutions.
  • Test sites to ensure optimal usability.
  • Juggle multiple projects and shifting priorities.
  • Meet stipulated deadlines.
  • Perform bug verification, release testing and beta support for assigned products.
  • Perform design, implementation and maintenance of relatively simpler complex modules.
  • Learn new technology and develop tools to remain abreast of current technology.
Required Qualifications

  • Bachelor’s degree in Engineering, CS or equivalent experience; MCPD a plus.
  • 5+ years of hands-on experience in software design and development, database design and development, and system integration.
  • Hands-on experience with Microsoft technologies, specifically: NET Development, ASP.NET Development, C#, HTML, JavaScript Libraries, SOAP, Web Services, SQL Server 2008 and newer, TSQL, SSRS, SSIS, Windows 2003/2008/2012 servers.
  • Team player who enjoys collaboration with technical and non-technical colleagues of the business.
  • Experience developing software using a formal and structured development methodology.
  • Formal testing / software quality assurance experience, including hierarchical test cycle (unit test / application test / system test / user-acceptance test).
  • Iterative approach to development, using short development cycles and frequent builds.
  • Expert in best practices, processes, and tools required to develop enterprise-level NET based applications.
  • Strong understanding of QA and Release Management process.
  • Strong analytical and problem solving skills.
  • Technical knowledge of development, design and implementation.

About Genea

Genea provides cloud-based software and services for the commercial real estate industry. We are committed to developing innovative product offerings based on exceptional customer service and value enhancement for our customers. Our goal is to streamline processes for building teams and tenants through software solutions matched with outstanding service.

Our company consists of unique individuals with a passion and drive for technology and customer care. With a business casual atmosphere and a team-oriented staff, Genea’s services are live in over 100 million square feet of office buildings across the nation.

Position Overview

Reporting to the SVP, Technical Support Associate will have a key role in responding immediately to afterhours customer service needs.

The Technical Support Associate will be an integrated member of our implementation and on-call customer support team. This role will include hands-on troubleshooting of internet connectivity, incident tracking, escalation & resolution. Initially, the individual will be trained during normal business hours with the goal of migrating quickly to night shift.

General Responsibilities

  •  Provide telephone, remote and email support to customers and tenants for troubleshooting. Escalate incidents to appropriate level.
  •  Provide direct administrative support to client services team
  •  Enter incidents in the CRM (the case tracking software), including detailed information for every incident.

Required Qualifications

  • Ability to work the night shift, weekends and holidays.
  •  Ability to work in a collaborative team environment.
  •  Ability to accurately document detailed after-hours activity and any customer incidents, including resolution. 
  • Basic capability of troubleshooting networked systems.
  •  Ability to communicate and interact effectively with all levels of the internal team and customers. 
  •  Ability to perform multiple tasks and meet critical deadlines while maintaining accuracy and quality. 
  •  Basic technical experience with DOS, Siemens, Johnson Controls, Honeywell, Allerton, and/or other major building controls and energy management systems is a plus. 

 

Compensation: Negotiable hourly rate depending on qualifications.

Ready to get started? Apply now!

Send resume and Cover Letter to: recruiter@getgenea.com

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